Have you ever had a legitimate complaint as a customer which made you angry, upset, or frustrated? How was it “handled?" If you were dealing with an inept, uncaring, or untrained employee, they may have made matters even worse by being rude, defensive, or apathetic. Simple acknowledgment and validation of your complaint is sometimes all that is needed. Without it, you're left frustrated or upset. Susan C. Young
One of the new things people began to find out in the last century was that thoughts- just mere thoughts- are as powerful as electric batteries- as good for one as sunlight is, or as bad for one as poison. To let a sad thought...
-
Frances Hodgson Burnett
I have seen these persons speak unthinkingly, not realizing that to speak is also to be. Word and gesture are man's thought. We should not speak without reason.
-
Isabel Allende
Iron turns red when it corrodes, and copper turns green. Meat turns to maggots, and thoughts turn to speech.
-
Stepan Chapman
When it comes to books and friends, it is best to have only a few but all good ones.
-
Guillaume Musso
One of the new things people began to find out in the last century was that thoughts–just mere thoughts–are as powerful as electric batteries–as good for one as sunlight is, or as bad for one as poison. To let a sad thought or a bad...
-
Frances Hodgson Burnett
More Quotes By Susan C. Young
This time when we kiss, I feel it in the pit of my stomach, I feel it in my heart. And I realize love isn't about sex. It's about connection.
You were a summer gift, one I'll always treasure. You were a dream I never wanted to wake up from. You opened my eyes to things I'll never really see. You're the best thing that will ever happen to me.
Happiness, you see, its just an illusion of Fate, a heavenly sleight of hand designed to make you believe in fairy tales. But there's no happily ever after. You'll only find happy endings in books. Some books.
Real love finds you once, if you're lucky.
God is love, " she said. "And he respects love, whether it's between a parents, and child, a man and woman, or friends. I don't think he cares about religion one little bit. Live your life right. Love with all your heart. Don't hurt others,...
